What actually happens, and when, so there are no surprises in either direction.
Call 385-336-7798 or send the form. We need your address and a rough idea of what you want lit. If you would rather just say "the front of the house", that is a perfectly good brief.
We measure the roofline, note the trees and access, and photograph the property so the design can be drawn against the real building. It takes about twenty minutes and you do not need to be there.
One figure for the season, covering lights, design, installation, maintenance, takedown and storage. No obligation, and it does not expire the moment you put the phone down.
Installation runs from early November to Thanksgiving. Tell us if you want it early, or before a particular date, and we will fit you in. Earlier bookings get more choice.
Usually a few hours. You do not need to be home unless we need access to a gate, a garage or an outdoor outlet. We will text when the crew is on the way.
If a strand goes out or the wind moves something, call us and we come back. There is no charge for that during the season, and there is no argument about whose fault it was.
In January, at a time we arrange. Clips come off, cables come away, nothing stays on the roof. You do not need to be home for this either.
Your design and your lights are on file. In autumn we ask whether you would like the same again, and you reply yes. That is the whole conversation.
Only if we need access to a locked gate, a garage or an outdoor outlet. Tell us when you book and we will arrange it around you.
No. Everything is clipped to the gutter edge or shingle. We do not staple, nail or drill into the fascia.
Call us. Repairs during the season are included, and we would rather fix it than have you looking at a dark patch until January.
No, and that is the point. They go back with us and are stored until next season, so nothing takes up your garage.
It depends on the size of the house and what you want lit, which is why we measure rather than quote over the phone. Most homes fall in a predictable range and we will tell you before we start.
As early in autumn as you can. Installation dates fill from the top and the week before Thanksgiving goes first.
Ask for a quote and we will come and look. There is no charge and no obligation.
